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Switching guide

How to switch to Elyon

Choose the right profile and review the steps. Your power supply will not be interrupted — your distributor stays the same; only your supplier changes.

Request a quote for your association
  • Your power stays on
  • Your distributor stays the same
  • 100% online

Residents’ associations

A 9-step online process with no interruption to your power supply.

What we cover in the building

We take over the consumption of shared spaces, so the manager gets one clear invoice and one contact person for the whole property.

  • Hallway and stairway lighting
  • Lifts
  • Pumps and water systems
  • Basements and technical rooms
  • Yard and outdoor lighting
  • Waste rooms and annexes
  1. ~5 min

    Create the residents’ association account

    Open the platform and register using the residents’ association’s IDNO.

    Important: The IDNO is the residents’ association’s unique identifier and is registered only once. If an account already exists for this IDNO, you will receive an information message.

  2. ~10 min

    Complete the association profile

    Enter the legal details, administrator details, and contact information. Consumption points are identified and assigned automatically by the system.

    Important: Please make sure the information is correct and up to date so that it can be processed quickly.

  3. ~10 min

    Complete the quote request

    Specify the voltage type, consumption volume, and number of consumption points.

    Important: You receive commercial terms optimized for the association’s profile.

  4. ~10 min

    Upload the required documents

    The residents’ association extract (issued no more than 3 months ago), the latest paid bill, and other relevant documents (power of attorney, etc.).

    Important: Documents may be uploaded as PDF, JPG, or PNG files (max. 10 MB per file).

  5. 1–2 days

    We review your request

    Our team checks the documents and reviews the consumption profile to prepare a personalized quote.

    Important: We may contact you by phone or email if clarification is needed.

  6. 1–2 days

    Receive your personalized quote

    The quote is sent by email, with prices and terms tailored to the association’s profile.

    Important: You can ask your dedicated consultant questions by phone or email.

  7. ~1 day

    Accept the quote and sign the contract

    Sign the contract electronically or by hand, subject to availability.

    Important: Once signed, the contract is registered and available in your account.

  8. 1–5 days

    We install the smart reading device

    We schedule and install a DTU (smart meter device) at the consumption points. No technical changes are required from you.

    Important: We agree the appointment with you, coordinate with the system operator, and notify your current supplier.

  9. ~1 day

    Become an active customer

    We connect you to our system (CIS), register the contract, and begin supplying energy on the agreed date.

    Important: Your account gives you real-time access to consumption, bills, and payments.

  • Email notifications
  • Data security
  • Dedicated support

Documents required from the association

  • Contract request form
  • Association registration certificate (IDNO)
  • Association statute and decision appointing the representative
  • Documents for the common-use spaces
  • List of consumption points and building addresses
  • The latest invoice received/paid from the current supplier

How to switch to Elyon

A 9-step online process with no interruption to your power supply.

Request a quote for your association